Krittin Phong
Principal advisor. Focuses on monitoring reviews and corridor selection for multi-depot merchants.
About
A Bangkok practice for delivery-day clarity
Synap Tempocore helps operations teams see what is happening across depots, corridors, and exception desks — then leave them with habits that hold after we step back.
Official name and history
Synap Tempocore Co., Ltd. was established in 2016 in Pom Prap Sattruphai, Bangkok. We began by advising a handful of parcel depots on how to mark open stops during peak windows. Over the years the work widened to corridor studies, status-board design, and coaching for exception clerks across Thailand’s delivery networks.
Our office remains at Vorachakr Road — close enough to walk depots in the old city and still meet regional leads who travel in for workshops.
How we work
We observe before we prescribe. A monitoring engagement usually starts on the floor: watching how status moves from rider phones to the person calling reattempts, timing a few vans at a transfer dock, and listening to how supervisors narrate a bad afternoon.
Recommendations stay concrete — board lanes, update ownership, cutoff adjustments, coaching scripts. We avoid burying teams under charts they cannot maintain during a live wave.
Values on the floor
- One shared picture beats three competing chat threads.
- Signals should name an owner and a next action.
- Boards must survive a shift change.
- Advice earns trust when it fits Thai delivery rhythms, not imported templates.
Malee Srisuk
Operations coach. Leads status-board workshops and exception desk coaching across Bangkok floors.